Resources for people with serious illness in Hawai‘i
These resources are provided by Kōkua Mau as a service for our readers in Hawai‘i. Please let us know if you would like a resource added or if information might need to be updated.
Please also consult Palliative Care Resources for Hawaii compiled by Kōkua Mau.
What is Hospice Care?
Hospice is a special kind of care helping those with a life-limiting illness, with a prognosis of six months or less, live with dignity and comfort, either at home or in an inpatient care setting. It is a philosophy of care that goes beyond the cure, offering the services of an Interdisciplinary Team consisting of a physician, nurses, nurse-aides, social workers, spiritual counselors, nutritional and other therapists, and specially trained patient-care volunteers, focusing on the whole person; mind, body and spirit. Most hospice programs are funded through reimbursements from their patients’ health insurance plans (e.g. Medicare, Medicaid and private insurance) and is provided on all islands. In cases where there is no insurance coverage, most hospice programs will provide core services at no cost.
HOSPICE PROVIDERS (A complete list of all hospices in Hawai‘i with addresses)
- Kauai Hospice: 808-245-7277
- Hospice Maui: 808-244-5555
- Hospice Maui: 808-244-5555
- Bristol Hospice: 808-536-8012
- Islands Hospice: 808-550-2552
- Mālama Ola Health Services: 808-543-1188
- Navian Hawaii formerly Hospice Hawai’i: 808-924-9255
- St. Francis Hospice: 808-547-6500
- Veterans Administration 808-433-7676
All hospice providers offer Community-Based Palliative Care, also known as Supportive or Concurrent Care. Listing of agencies providing community-based palliative care.
What is Palliative Care?
Palliative care is sometimes referred to as Supportive or Concurrent Care, and provides strong support for individuals and their loved ones with a serious illness or condition, or have complex health issues. It is not the same as hospice care, and individuals using this benefit can continue to receive curative treatments as desired. Comfort-directed services are focused to help people manage the symptoms and stresses of serious illness. Contact your health plan for further details on this beneficial service.
Where to find Palliative Care in Hawai‘i
Hospital-based (Inpatient) Palliative Care
- Castle Medical Center: 808-263-5253
- Kaiser Permanente: 808-432-7100
- Kapi‘olani Medical Center for Women & Children (ask for palliative care consult): 808-983-6000
- Maui Memorial Medical Center, Palliative Care Coordinator: 808-442-5801
- North Hawaii Community Hospital: 808-885-4444
- Pali Momi Medical Center (ask for palliative care consult): 808-486-6000
- Straub Medical Center: (ask for palliative care consult): 808-522-4000
- The Queen’s Medical Center: 808-691-4726
- Wilcox Medical Center (ask for palliative care consult): 808-245-1100
Out-patient palliative care – ask for a consult from your doctor
- Queen’s Medical Center Supportive Oncology Clinic
- Straub and Pali Momi Oncology, Kapiolani Pediatric
Community-Based Palliative Care
- Listing of agencies providing community-based palliative care, also known as Supportive or Concurrent Care.
Which Insurance plans have a community-based palliative care benefit?
Currently, three insurers offer a community-based palliative care benefit in Hawai‘i:
UHA, HMSA, and the VA. As this list of insurer’s grows, we will update this information accordingly.
UHA’s benefit is called ‘Concurrent Care‘ toll free 1-800-458-4600 #300 or 808-532-4006.
HMSA’s palliative care benefit is ‘Supportive Care‘. HMSA Case Management Program: toll free 1-844-378-9997 or 808-948-5377. The goal for this benefit is to improve the quality of life of patients who have a serious or life-threatening disease. Typical goals of care would be to prevent or treat symptoms of a disease, side effects caused by treatment of a disease, and psychological, social, and spiritual problems related to a disease or its treatment.
Under the supportive care benefit, an HMSA member receives comprehensive clinical and psycho-social support while maintaining their usual care. Typically, supportive care includes skilled nursing, case management, psycho-social support, personal care aid and spiritual support. Additionally, most durable medical equipment and comfort medications related to the supportive care diagnosis are covered. Supportive care providers are available by phone or in-person 24 hours a day, 7 days a week.
VA PIHCS ‘Concurrent Care‘ is for registered Veterans with advanced illness such as cancer, heart failure or advanced lung disease to be able to access by phone or in their home, medical care focused on alleviating symptoms such as pain, nausea, or anxiety, 24 hours a day, while still receiving treatments. Under this program, the Veteran may continue to visit their doctors, receive treatments such as chemotherapy and visit the emergency room if needed. The actual hands-on care is provided by community hospice agencies, statewide. If interested, call your VA provider to request a palliative care consult.
Kaiser Permanente members please call for the latest information: 808-432-8046
- Information for caregivers: Key Community Resources for Those with Serious Illness in Hawai‘i compiled by Kokua Mau
GRIEF & BEREAVEMENT SUPPORT
- Bereavement Network of Hawaii. Click to download Bereavement Support List. (This list is updated by the bereavement network a few time a year and you will always find the latest list here)
Please visit our Making Decisions Regarding Mortuaries in Hawaii webpage.
- Affordable Casket Outlet 808-833-8811
- Retail Casket Store National store directory w/ 24-hour delivery.
FUNERALS & RELATED SERVICES
- Department of Human Services 808-587-3521
- (DHS) Applications for funeral payment assistance
- Veterans Service Center 1-800-827-1000
- Social Security Administration 1-800-772-1213
- Natural Death Care
MEMORIAL SERVICES PLANNING
(Please use link Funeral Consumer Alliance of Hawai‘i for a complete listing)
- Borthwick Mortuary (808) 522-5200
- Diamond Head Mortuary (808) 735-2872
- Ordenstein’s Hawaiian Memorial Park Mortuary (808) 247-0437
- Hosoi Garden Mortuary (808) 538-3877
- Kukui Mortuary (808) 537-5548
- Leeward Funeral Home (808) 455-1041
- Mililani Downtown Mortuary (808) 538-6207
- Mililani Memorial Park and Mortuary (808) 677-5631
- Nuuanu Mortuary (808) 537-3907
- Ultimate Creation Services of Hawai‘i (808) 528-3441
- Williams Funeral (808) 949-0022
- Woolsey Mortuary Services, Kaneohe, 808-235-3024 & 330-1593
- The Valley of the Temples (808) 239-8811
- National Cremation Society of Hawai‘i (808) 261-9296
- Legacy of Life Hawai’i (808) 599-7630l, Toll free (877) 855-0603
- Lions Eye Bank and Makana Foundation (808) 536-7614
- Willed Body Program, University of Hawai‘i John A Burns School of Medicine (808) 956-5467
- Kōkua Mau – download a free Advance Directive here
- University of Hawai‘i Elder Law Program (808) 956-6544
- Your own lawyer
- Kokua Mau Speakers Bureau (808) 585-9977
- AARP Widowed Persons Service (808) 949-0022
- Executive Office on Aging (EOA) (808) 586-0100
- University of Hawaii Center on Aging (808) 956-5001
Note: These links are being provided as a convenience and for informational purposes only; they do not constitute an endorsement or an approval by the Kōkua Mau of any of the products, services or opinions of the corporation, organization or individual. Kōkua Mau bears no responsibility for the accuracy, legality or content of the external site or for that of subsequent links. Contact the external site for answers to questions regarding its content.