Palliative Care Services Benefit

  • Hawaiʻi is the first state to comprehensively cover palliative care services for its Medicaid beneficiaries, by adding community palliative care as a preventive service in its Medicaid state plan. Since the memo has been published we are now moving into the implementation phase
  • This novel SPA (State Plan Amendment) is the result of multi-stakeholder collaboration over many years. It serves as a road map for other states exploring new ways to pay for interdisciplinary, community-based palliative care.

2025 Timeline

Memo No. QI-2430, FFS 24-12, CCS-2410 Community Palliative Care Benefit Implementation.
Click here for the PDF on the MedQUEST Division website. (Otherwise you need to look for the memo QI-2430 in a long list of memos)

The CMS Approved Hawai’i MedQuest Palliative Care Program is the first state in the USA. As the implementation is rolling out in the coming weeks and months and we will update this webpage accordingly.

Explanatory Webinars with Kōkua Mau

In collaboration with MedQuest, Kōkua Mau will be conducting a series of webinars to explain the benefit to providers as well as a webinar for the public. 

Please let us know what questions you have on the benefit. This will help us to structure and plan the webinars to meet our community’s needs. Send your questions to Hope and Jeannette.


Background: CMS Approves Hawai’i MedQuest Palliative Care Program

Update December 2024: The memo with details on the implementation of the benefit is available since December 31, 2024. Contact us for details.

In 2022, a statewide assessment of the state of Hawai’i’s capacity, capability, and competency to provide high-quality palliative care to members of our communities with serious illness was conducted. More

May 7, 2024:
The Centers for Medicare and Medicaid Services (CMS) approved a new State Plan Amendment (SPA) in Hawaiʻi to cover community-based palliative care. Hawaiʻi is the first state in the nation to do so!

It defines palliative care and the required services and details the composition of the palliative care team – including scope and minimum qualifications, as well as relevance to adult and/or pediatric palliative care.

The approved policy document (PDF 10 pages) adds community-based palliative care as a preventive service, a first!

“What we are trying to do is forge the pathway with CMS to have home-based palliative care defined as a regular Medicaid benefit just like we would for any other Medicaid service” 

In talking with CMS, they agreed, and we all agreed, that preventive services can be defined quite broadly including preventing worst outcomes, and palliative care is definitely designed to help individuals and their families lead a better quality of life and approach their care so they have more coordination and collaboration so that they can help manage the serious illness now facing them and their families.” Judy Mohr Peterson, Med-QUEST Administrator, Hawaiʻi Department of Human Services.

Congratulations, to everyone involved who has put in so many years of work especially to the leadership of Judy Mohr Peterson, Joy Soares and Torrie Fields

This exciting new opportunity is very fast developing and shaping up. We will share more information on this webpage once it becomes available.

And now to the future!! We hope you will be involved in this groundbreaking work.

Palliative Care Awareness Committee

For the last 3 years, Kōkua Mau’s Palliative Care Awareness Committee has been working to better understand palliative care in Hawaiʻi and how to educate both providers and the public. 

It was a good decision to start the group in January 2021, despite everything going on at the time. We since developed materials and messaging for both providers and the public as we see there continues to be a lot of confusion about what palliative care is and the opportunity it presents. 

Materials for providers include the Referral Toolkit (see below).  For the public we have updated our webpages, including videos, FAQs and other interactive activities. Visit:  Palliative Care for Patients and Families

Especially as we move forward with the new groundbreaking benefit, it will be important that we use messaging that works to reach both providers and the MedQuest population.

We will be sharing the lessons learned, principles to adopt and messages to try (and things to avoid!!) in a webinar in the near future. And let us know if you would like to learn more and be involved with our efforts. 

Resources: To promote palliative care referrals for providers

Goal: To increase patient referrals to palliative care. The Palliative Care Awareness Committee has compiled resources to facilitate patient referrals to Palliative Care

Posters that can be hung in Doctors Offices

We just posted two Palliative Care posters on our website. The verbiage and design was created and vetted by the members of the Palliative Care Awareness Committee Workgroup. 

Patients with Serious Illness
You have options and choices for care. Two posters with different layout.

Anybody can download and use this posters. Please encourage your colleagues to use them as well. Download, print and use:

We encourage health care providers to display the posters on the walls of their waiting rooms, exam rooms or wherever space is available.

We hope that the information on the posters will encourage patients and families to inquire about Palliative Care or be more open to discuss Palliative Care.

We are available to meet with your team to review resource tools plus review a referral workflow developed for HMSA patients.

Webinars and other resources focusing on the Palliative Care Service Benefit:

(8/5/24) Adding community palliative care as a preventive service in its Medicaid state plan, Hawaiʻi is the first state to be able to comprehensively cover these palliative care services for its Medicaid beneficiaries. Watch the webinar recording (link coming soon) to learn from those who lead this important work in Hawaiʻi and the plans for implementation.

Speakers:

  • Scott Bane, JD, MPA, Senior Program Officer, The John A. Hartford Foundation
  • Torrie Fields, Founder and CEO, TFA Analytics
  • Wendy Fox-Grage (Moderator), Senior Director, NASHP
  • Judy Mohr Peterson, PhD, Med-QUEST Administrator, Hawaii Department of Human Services
  • Joy Soares, Policy Analyst, Med-QUEST Division, Hawaii Department of Human Services

(8/24/24) Watch a recent national webinar with Judy Mohr Peterson, Med-QUEST Administrator, Hawaiʻi Department of Human Services in the series “State Palliative Care Policies and Emerging Innovations”.


(07/22/24) Hawaii Receives First Medicaid State Plan Amendment for Community Palliative Care Services, Blog