Palliative Care

What is Palliative Care?

Palliative care is specialized medical care for people with serious illnesses. This type of care is focused on providing patients with relief from the symptoms, pain, and stress of a serious illness – whatever the diagnosis.

The goal is to improve quality of life for both the patient and the family. Palliative care is provided by a team of doctors, nurses, and other specialists who work with a patient’s other doctors to provide an extra layer of support. Palliative care is appropriate at any age and at any stage in a serious illness, and can be provided together with curative treatment. Definition in 2011 by the Center to Advance Palliative Care (CAPC)

Palliative Care is sometimes referred to as Supportive or Concurrent Care, and provides strong support for individuals and their loved ones with a serious illness or condition, or have complex health issues. It is not the same as hospice care, and individuals using this benefit can continue to receive curative treatments as desired. Comfort-directed services are focused to help people manage the symptoms and stresses of serious illness. Contact your health plan for further details on this beneficial service.

Please view the PDF document entitled “A Vision for Better Care at the End of Life” for more information about palliative care.

PALLIATIVE CARE SERVICES IN HAWAI‘I

Hospital-based (Inpatient) Palliative Care Programs

  • Castle Medical Center: 808-263-5253
  • Kaiser Permanente: 808-432-7100
  • Kapi‘olani Medical Center for Women & Children: 808-983-6090
  • Maui Memorial Medical Center, Palliative Care Coordinator:808-442-5801
  • North Hawaii Community Hospital : 808-885-4444
  • Pali Momi Medical Center (ask for palliative care consult)  808-485-4545
  • Straub Hospital and Clinic: (ask for palliative care consult) 808-522-4000
  • The Queen’s Medical Center: 808-547-4726
  • Wilcox Memorial: 808-245-1523

Community-Based (Outpatient) Palliative Care Programs

  • HMSA Case Management Program: toll free 1-844-378-9997 or 808-948-5377
  • Humana and UnitedHealthcare toll free 1-800-851-7110 or 808-532-6989
  • Kaiser Permanente: 808-432-8046
  • Kupu Care by Hawaii Care Choices (Hilo): 808-934-2913
  • Kōkua Kalihi Valley Home-based Palliative Care Services: 808-791-9410
  • Palliative Medicine Partners (Kaua‘i Hospice): 808-245-7277
  • St. Francis Palliative Care 808-595-7566
  • UHA Comfort Care: toll free 1-800-458-4600 #300 or 808-532-4006

All hospice providers offer Community-Based Palliative Care, also known as Supportive or Concurrent Care. Contact your preferred hospice directly for more information.

WHO PROVIDES SUPPORTIVE CARE?

Two health plans offer in-home palliative care programs – UHA and HMSA.  UHA’s program is called ‘Comfort Care‘ toll free 1-800-458-4600 #300 or 808-532-4006.

Supportive Care‘ is HMSA’s palliative care benefit. The goal for this Benefit is to improve the quality of life of patients who have a serious or life-threatening disease. Typical goals of care would be to prevent or treat symptoms of a disease, side effects caused by treatment of a disease, and psychological, social, and spiritual problems related to a disease or its treatment.

Under the supportive care benefit, an HMSA member receives comprehensive clinical and psycho-social support while maintaining their usual care. Typically, supportive care includes skilled nursing, case management, psycho-social support, personal care aid and spiritual support. Additionally, most durable medical equipment and comfort medications related to the supportive care diagnosis are covered. Supportive care providers are available by phone or in-person 24 hours a day, 7 days a week.

All hospices in Hawaii provide Supportive Care teams . Please contact the hospice directly to learn more or schedule an appointment. See full listing of all Hospice Providers.

For more information: Palliative Care Resources for Hawai‘i compiled by Kokua Mau

National Web site(s)

Center to Advance Palliative Care: www.getpalliativecare.org